Questionnaire

Questionnaire

BMJ Online questionnaire:   July 2007


This year’s questionnaire ran for a week from 13 July. It is the ninth such questionnaire we’ve conducted since 1997, except that all previous ones were conducted in November – the middle of the busiest academic term in the northern hemisphere. Midsummer coincides with lowest visitor numbers of the year (see: http://resources.bmj.com/bmj/about-bmj/visitor-statistics)

The difference in month is likely to be important and probably explains the proportional decline in numbers of medical student visitors (see especially Table 5).

Other trends

Estimated  response rate to the questionnaire continues to fall (See Table 1)

The proportion of “lay” users (patients, carers, public) have nearly doubled since the Nov 2004 questionnaire (to 11%).

The proportion of visitors to the site who are visiting for the first time continues to increase and now stands at one third (presumably mainly due to Google). Nearly half the visitors (42% of doctors) say they are looking for a specific article.

Table 1

 Nov 2001 Nov 2002 Nov 2003 Nov 2004 July 2007
No of completed questionnaires65798697448995482982 81060
No of distinct hosts among
Questionnaire respondents
47313501116211358213 56354
Ratio of individuals to distinct hosts1.41.41.41.4 1.4
Total no of distinct hosts accessing site
during week of questionnaire
8217192991149 334161 431212 636
% increase over previous year (annualised)23%13%61%8% 11%
Total no of individuals accessing site
during questionnaire (estimate)
114 274129 424209 068230 118305 857
Response rate (estimate)58%54%43%36% 26%

 

Table 2 - Which category of visitor best describes you? [Numbers(%)]

Visitor category
20012002200320042007
Medically qualified doctor25938
(39)
27660
(40)
34696
(39)
31001
(37)
28975
(36) 
Medical student7020
(11)
7417
(11)
8338
(9)
7736
(9)
6126
(8)
Nurse or nursing studentSee
Other
See
Other
7325
(8)
7554
(9)
7359
(9)
Other healthcare professional
or student
10764
(16)
11236
(16)
12088
(13)
11926
(14)
10043
(12)
Academic researcher8437
(13)
9081
(13)
10368
(12)
9467
(11)
9503
(12)
Pharma employee1650
(3)
1798
(3)
2142
(2)
1944
(2)
2272
(3)
Librarian1604
(2)
1514
(2)
1971
(2)
1785
(2)
1505
(2)
Patient or patient support group1151
(2)
1224
(2)
1879
(2)
1554
(2)
4022
(5)
Member of the public2588
(4)
2878
(4)
3872
(4)
3326
(4)
5144
(6)
Press939
(1)
877
(1)
1120
(1)
967
(1)
1146
(1)
Other5707
(9)
6059
(9)
6155
(7)
5722
(7)
4965
(6)
Total65798
(100)
69744
(100)
89954
(100)
82982
(100)
81060
(100)

   

Table 3
Medically qualified doctors (all)

20012002200320042007
Primary  (all)6494
(25)
7100
(26)
9015
(26)
8316
(27)
12781
(44)
Primary (senior grade)----
9077
(31)
Primary (doctor in training)----3704
(13)
Secondary (all)15926
(61)
16789
(61)
20972
(60)
18571
(60)
12672
(44)
Secondary senior9144
(35)
9987
(36)
11820
(34)
11027
(36)
7579
(26)
Secondary junior6772
(26)
6802
(25)
9152
(26)
7544
(24)
5093
(18)
Other3528
(14)
3771
(14)
4709
(14)
4114
(13)
3522
(12)
Total25938
(100)
27660
(100)
34696
(100)
31001
(100)
28975
(100)

 

Table 4 - In which country do you live? 

Country20012002200320042007 
United Kingdom25503
(39)
25026
(36)
34234
(38)
29141
(35)
22209
(27)
United States11039
(17)
11495
(16)
15888
(18)
16389
(20)
19107
(24)
Canada3414
(5)
3182
(5)
3736
(4)
3947
(5)
3338
(4)
Australia3474
(5)
3732
(5)
4453
(5)
4180
(5)
4576
(6)
Germany1411
(2)
1228
(2)
1411
(2)
1402
(2)
1230
(2)
India1320
(2)
1144
(2)
1700
(2)
1090
(1)
2762
(3)
Italy1689
(3)
1504
(2)
1722
(2)
1628
(2)
1221
(2)
Spain1397
(2)
1128
(2)
1389
(2)
1198
(1)
941
(1)
Brazil1043
(2)
1049
(2)
1055
(1)
965
(1)
1021
(1)
Ireland947
(1)
1203
(2)
1391
(2)
1259
(2)
971
(1)
New Zealand971
(1)
1144
(2)
1105
(1)
997
(1)
1253
(2)
Netherlands1221
(2)
1156
(2)
1248
(1)
1166
(1)
1109
(1)
Other12369
(19)
16749
(24)
20622
(23)
19620
(24)
21525
(27)
Total65798
(100)
69740
(100)
89954
(100)
82982
(100)
81060
(100)

  

Table 5 - Subsidiary table: UK visitors by occupational group

Visitor category20012002200320042007 
Medically qualified doctor8505
(33)

8217
(33)

11744
(35)
9755
(34)
6982
(31)
Medical student3473
(14)
3485
(14)
3778
(11)
3251
(11)
1202
(5)
Nurse or nursing studentSee OtherSee Other4196
(12)
3687
(13)
3036
(14)
Other healthcare professionalor student5419
(21)
5363
(21)
5539
(16)
5135
(18)
3272
(15)
Academic researcher2880
(11)
2775
(11)
3111
(9)
2619
(9)
2285
(10)
Pharma employee489
(2)
489
(2)
533
(2)
484
(2)
555
(3) 
Librarian450
(2)
362
(1)
448
(1)
389
(1)
337
(2)
Patient or patient support group361
(1)
349
(1)
595
(2)
388
(1)
1003
(5)
Member of the public1036
(4)
1007
(4)
1445
(4)
1048
(4)
1769
(8)
Press262
(1)
234
(1)
330
(1)
241
(1)
345
(2)
Other2628
(10)
2745
(11)
2515
(7)
2144
(7)
1423
(6)
Total25503
(100)
25026
(100)
34234
(100)
29141
(100
)
22209
(100)

 

Table 6
Medically qualified doctors (UK )

20012002200320042007 
Primary (all)
1810
(21)
1816
(22)
2374
(20)
2122
(22)
2670
(38)
Primary (senior grade)  - - - -1981
(28)
Primary (doctor in training)  - - - -689
(10)
Secondary (all) 5829
(69) 
5588
(68)
8333
(71)
6852
(70)
3715
(53)
Secondary (senior grade)
2174
(26)
2199
(27)
3176
(27)
2839
(29)
1868
(27) 
Secondary (doctor in training)
3654
(43)
3389
(41)
5157
(44)
4013
(41)
1847
(26)
Other867
(10)
813
(10)
1037
(9)
781
(8)
597
(9) 
Total8505 (100)8217 (100)11744 (100)9755 (100)6982
(100)



Table 7 - How old are you?
 2007
11-20 3377
(4)
21-30 22042
(27) 
31-40 22057
(27)
41-50 17263
(21)
51-60 11802
(15) 
61-70 3232
(4)
71-80 845
(1)
>80 442
(0.5) 



Table 8 - What statement best describes you? (BMA)
I receive the BMJ as a membership benefit of the BMA 6330
(8)
I receive the StudentBMJ as a membership benefit of the BMA
1618
(2) 
I have full access to bmj.com via my library or institution 29813
(37)
I have a personal subscription to bmj.com 2978
(4)
None of the above 40321
(50)
Total 81060
(100)



Table 9
     
 20012002
2003
2004 2007 
BMA members* who visited in
the week of the questionnaire
729977751036992777948
Total BMA membership 126 899128 341129 987134 703139 126
% of BMA members visiting in
week of questionnaire
5.86.18.06.95.7
% of BMA members visiting in
week of questionnaire
(corrected for response rate)
10.011.3 18.619.221.6
 
  * Respondents who received the BMJ or the StudentBMJ as a benefit of membership



Table 10 - Frequency of visit (proportion of all visits by that occupational group)


First visitEvery/most daysWeeklyFortnightyMonthlyLess than monthly
TOTAL
Medically qualified doctor (all)5027
(17)
2636
(9)
9153
(32)
2833
(10)
4291
(15)
5035
(17)
28975
(100)
Medical student2178
(36)
357
(6)
1007
(16)
507
(8)
963
(15)
1114
(18)
6126
(100)
Nurse or nursing student3290
(45)
230
(3)
823
(11)
420
(6)
1097
(15)
1499
(20)
7359
(100)
Other health care professional
or student
3492
(35)
303
(3)
1664
(14)
765
(8)
1590
(16)
2229
(22)
10043
(100)
Academic researcher2571
(27)
391
(4)
2231
(23)
850
(9)
1498
(16)
1962
(21)
9503
(100)
Librarian200
(13)
133
(9)
484
(32)
131
(9)
261
(17)
296
(20)
1505
(100)
Industry
(pharma, insurance, legal, etc)
657
(29)
102
(5)
493
(22)
162
(7)
319
(14)
539
(24)
2272
(100)
Patient/Carer3252
(81)
44
(1)
89
(2)
47
(1)
93
(2)
497
(12)
4022
(100)
Public3898
(76)
64
(1)
161
(3)
71
(1)
133
(3)
817
(16)
5144
(100)
Press324
(28)
85
(7)
267
(23)
94
(8)
154
(13)
222
(19)
1146
(100)
Other2102
(42)
219
(4)
798
(16)
241
(5)
540
(11)
1065
(22)
4965
(100)
Total26991
(33)
4564
(6)
17170
(21)
6121
(7)
10939
(14)
15275
(19)
81060
(100)



Table 11 - Frequency of visit (proportion of all visits), annual comparison


First visitEvery/most daysWeeklyFortnightlyMonthlyLess oftenTOTAL
20012473891211100
2002249379119100
20032793481110100
20042893291211100
2007 3362171419100

 


Table 12 - What are you looking for on this visit? 


Medically qualified
doctors
All
A specific article12225
(42)
38375
(47)
Information on a particular medical condition or treatment4544
(16)
16842
(21)
Medical news2742
(10)
5691
(7)
Information on medical advances, generally3458
(12)
6145
(8)
Information on topics related to medicine (ethics, etc) 1252
(4)
5330
(7)
Jobs/Courses/Careers advice
3656
(13)
4394
(5)
Other1098
(4)
4283
(5)
Total28975
(100)
81060
(100)

 

All the following questions were asked ONLY of returning doctors

Table 13 - In answer to the previous question you said you were looking for a specific article. Which feature will you use to find it?

The quick search box that appears at the top of every page 2236
(24)
The search box that appears on the channel pages
261
(3)
The advanced search page
1227
(13)
The current issue's table of contents
1131
(12)
The archive of past issues
1156
(12)
The Topics pages
157
(2)
I'm following a link to the article from a search engine or another website. Without this questionnaire I would have been taken directly to it.
3137
(34) 
Total 9305
(100)


Table 14 - Which of the following details do you have about the article you are seeking? (tick as many as you like)
The family name of at least one of the authors 3242
(19)
At least one word that appears in the title 4023
(23)
Topic or topics covered in the article 5478
(31)
Volume and page number 2528
(14)
Date of publication 2231
(13)


The following questions were asked of one in ten returning doctors (randomly assigned)

Table 15 - What prompted your first visit to bmj.com?

Online search engine (eg Google or Yahoo) 517
(21)
PubMed (Medline), PubMedCentral  464
(19)
A link from another website
222
(9)
Recommendation from a friend, teacher or colleague 337
(14)
Article in the paper BMJ 479
(19)
Article elsewhere 88
(4)
Advertisement in the paper BMJ  113
(5)
Advertisement elsewhere 25
(1)
Other (please state) 228
(9)
Total 2473
(100)

Table 16 - Please indicate your main specialty interest (doctors) 


Acute medicine75
(3)
Anaesthesia122
(5)
Cardiothoracic surgery
36
(1)
Cardiovascular medicine 116
(5)
Chemical pathology 21
(1)
Complementary medicine 12
(0.5)
Critical care/intensive care 59
(2)
Dentistry and oral medicine 17
(1)
Dermatology22
(1)
Emergency medicine
92
(4)
Endocrinology/Diabetes76
(3)
ENT/Otolaryngology20
(1)
Epidemiology 32
(1)
Ethics 8
(0.3)
Gastroenterology39
(2)
General medicine/internal medicine
175
(7)
General Practice/family practice/primary care341
(13)
General surgery71
(3)
Genetics 8
(0.3)
Genito-urinary medicine and sexual health10
(0.4)
Geriatric medicine
41
(2)
Haematology (inc. blood transfusion)
23
(1)
Health economics 4
(0.2)
Health informatics 5
(0.2) 
Health policy 7
(0.3)
Immunology (inc. allergy) 5
(0.2)
Infectious diseases49
(2)
Legal and forensic medicine 6
(0.2) 
Medical education 15
(1)
Microbiology 21
(1)
Neonatology 17
(1)
Neurology50
(2)
Neurosurgery 17
(1)
Nuclear medicine 5
(0.2)
Obstetrics and gynaecology
105
(4)
Occupational health 18
(1)
Oncology39
(2)
Ophthalmology23
(1)
Oral/Maxillofacial surgery4
(0.2)
Orthopaedic surgery 50
(2)
Paediatric surgery
9
(0.4)
Paediatrics and child health 149
(6)
Palliative care22
(1)
Pathology 27
(1)
Pharmacology 18
(1)
Plastic surgery 10
(0.4)
Psychiatry125
(5)
Public health 62
(2)
Radiology35
(1)
Radiotherapy 3
(0.1)
Rehabilitation medicine 14
(1)
Renal medicine/Nephrology 21
(1)
Reproductive medicine 6
(0.2)
Respiratory/Pulmonary medicine45
(2)
Rheumatology27
(1)
Sports and exercise medicine
8
(0.3)
Statistics and Research Methods
15
(1)
Urology17
(1)
Other9
(0.4)
Total2547
100)



Table 17 - Compared with the old design, what is your opinion of the new design?

Much better 305
(12)
Better 887
(35)
Neither better nor worse 422
(17)
Worse 107
(4)
Much worse 35
(1)
I didn't see/can't remember the previous design 781
(31)



Table 18 - How has the time you spent on the website changed over the past year?
Increased significantly 509
(20)
Increased slightly 525
(21)
Remained constant 928
(36)
Decreased slightly 164
(6)
Decreased significantly 95
(4) 
I wasn't visiting the site a year ago 330
(13)
Total2551
(100)



Table 19 - How long is your average visit to bmj.com?

Less than 2 minutes 123
(5)
2-4 minutes 263
(10)
5-7 minutes 488
(19)
8-10 minutes 677
(26)
11-13 minutes 174
(7)
14-16 minutes 262
(10)
More than 16 minutes 651
(25)
Total2638
(100)
 

Table 20 -  What is the single most useful medical website that you use? (top ten results)
PubMed/Medline 521
(20)
BMJ 349
(13)
UptoDate 117
(4)
eMedicine 106
(4)
Google 104
(4)
NEJM 104
(4)
Doctors.net 88
(3)
Medscape 82
(3)
GPNotebook 79
(3)
Ovid 32
(1)
 Total2638
(100)

 

Table 21 - All articles on bmj.com are now allocated to one of four channels: Research, Education, News, Comment. In which channel would you expect to find editorials?

Research 638
(25) 
Education 546
(21)
News 255
(10)
Comment 845
(33)
No idea 306
(12)
Total 2590
(100)

Table 22 - How interested are you in more audio files (podcasts) being downloadable from bmj.com?
Very interested 514
(20) 
Quite interested 733
(28) 
Not interested 1037
(40)
I don't know what they are 304
(12)
Total 2588
(100)

 

Table 23 - How interested are you in more blogs being posted on bmj.com?
Very interested 299
(11)
Quite interested 633
(24)
Not interested 1238
(47)
I don't know what they are 488
(18)
Total 2658
(100)

  

   

   

   

   

   

 



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